Ministry Angel

Help & support

How can we help?

Ministry Angel connects Seventh-day Adventist ministries with people who want to support them — through campaigns, events, volunteering, prayer and giving.

Contact support

Email support@ministryangel.org and a member of the team will get back to you. In the app, you'll also find answers under Profile → Help & Support.

Frequently asked questions

How does giving work?

Each campaign carries the receiving ministry's own payment link. When you give, you pay the ministry directly through that link, then record your gift in the app and the ministry confirms it. Ministry Angel never holds, transmits or takes a cut of your gift — 100% goes to the ministry.

Can I get a refund or a tax receipt for a gift?

Because your gift goes straight to the ministry, refunds and receipts come from the ministry itself — contact them directly. We can help you reach them if you're stuck.

Can I give anonymously?

Yes. Choose to give anonymously when you record your gift and your name won't appear on the campaign.

How do I start a campaign?

Tap the + button on the Home or Explore tab and follow the steps — title, story, goal, images and your ministry's payment link. Campaigns are reviewed before they go live.

What does the verified badge mean?

Ministries can submit identification and a letter of authority for review. A badge means we checked those documents at a point in time; it isn't an endorsement or an audit. Documents are deleted once the review is decided.

What are Crowns?

Crowns are points you earn for taking part in the app — giving, praying, volunteering and keeping a daily streak. Redeem them in the app for event-ticket discounts and other rewards. They have no cash value and can't be bought, sold or transferred.

What is a Prayer Partner?

An opt-in match with another member to pray for each other, with gentle reminders. Turn it on or off from your profile at any time.

How do I report something or block someone?

Use the report option on the campaign, post, comment or profile, or block the user to stop their messages and hide their content. You can also email us. We review reports of objectionable content within 24 hours.

How do I export or delete my data?

In the app: Profile → Settings → Data & Privacy. “Export my data” sends you a copy; “Delete account” removes your account. Details, and how to ask by email, are on the account deletion page.

Policies

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